Privacy Policy

Privacy Statement

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SECTION 1 - HOW DO WE HANDLE YOUR INFORMATION?

When you open a Forex trading account on our website, make deposits or withdrawals, or use our services, we collect the personal information you provide, such as your name, address, email, phone number, and necessary identity verification documents.
When you browse our website, we also automatically receive your computer’s IP address, which helps us learn about your browser and operating system so we can improve our service quality.
Email Marketing (if applicable): With your permission, we may send you emails about Forex market updates, risk alerts, platform news, or promotional information.

SECTION 2 - CONSENT

How do we obtain your consent?
When you provide us with personal information to open an account, verify your identity, submit trading requests, process deposits or withdrawals, or perform other Forex-related operations, this is regarded as your consent for us to collect and use the information solely for that specific purpose.
If we request your information for marketing or any secondary purpose, we will ask for your explicit permission or provide you with an option to refuse.

How do you withdraw consent?
If you change your mind after giving consent, you may withdraw your permission for us to continue collecting, using, or disclosing your information at any time by contacting us. Please reach us at customerservice@happybrands.com or by mail at:
Happy Brands
6261 Katella Ave Suite 150, Cypress, CA 90630

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service. Additionally, we may disclose necessary information to comply with Forex regulatory requirements, Anti-Money Laundering (AML), or Know Your Customer (KYC) regulations.

SECTION 4 - PLATFORM INFRASTRUCTURE

Our website is hosted on Shopify Inc., which provides the online infrastructure for our services. Your data is stored within Shopify’s databases and applications and is protected by firewalls.

Payment processing:
If you complete a deposit through a direct payment channel, Shopify stores your payment card information. This data is encrypted according to PCI-DSS (Payment Card Industry Data Security Standard). We retain this information only as long as necessary to complete the transaction, after which it is deleted.
All payment service providers follow PCI-DSS to ensure secure handling of payment data.
For more information, please review Shopify’s Terms of Service or Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES

The third-party providers we use will only collect, use, or disclose your information to the extent necessary to perform the services they provide to support our Forex operations.
Certain third parties (such as payment processors, identity verification providers, AML systems, and liquidity providers) have their own privacy policies. For any information we are required to share with them, we recommend that you read their privacy statements.
If a third-party provider is located in a different jurisdiction from you or us, your data may be subject to the laws of that jurisdiction. For example, if you are located in Asia but use a US-based payment service, your data may be governed by US law.
Once you leave our website or are redirected to a third-party site, your use is no longer governed by our Privacy Policy or Terms of Service.

Links
When you click links on our site and are redirected to third-party websites, we are not responsible for their privacy practices. We recommend reviewing their privacy policies.
Google Analytics:
Our website may use Google Analytics to analyze visitor behavior and improve user experience.

SECTION 6 - SECURITY

To protect your personal information, we implement reasonable technical and organizational measures aligned with industry best practices to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of your data.
If you provide credit card or payment information, it is encrypted using SSL technology and stored using AES-256 encryption. Although no transmission method over the internet is 100% secure, we comply with PCI-DSS requirements and apply additional risk-control measures.

SECTION 7 - COOKIES

Below are the cookies we use so you can decide whether to disable them:
_session_id: unique token, session-based, used to track your visit information.
_shopify_visit: no data stored, persists for 30 minutes, used for visit statistics.
_shopify_uniq: no data stored, used to count individual visitor sessions.
cart: unique token, used to store cart information (e.g., if you visit our education or tools store).
_secure_session_id: unique token, session-based.
storefront_digest: used to verify access permissions if the site is password-protected.
Google Analytics:
PREF: set by Google to track visitor sources.

SECTION 8 - AGE OF CONSENT

By using our site, you confirm that you are of the legal age of majority in your jurisdiction, or that you have reached the legal age of majority and have permitted your minor dependents to use our site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it regularly. Updates take effect immediately upon posting. If significant changes are made, we will notify you on our site so you are aware of what information we collect, how we use it, and under what circumstances we disclose it.
If our platform is acquired or merged, your information may be transferred to the new operator to continue providing Forex services.

SECTION 10 - MESSAGE SERVICE PRIVACY POLICY

This policy explains how we collect and use the information you provide when subscribing to Forex trading alerts, market updates, or risk notification SMS services. We use Attentive to deliver message services, and they operate as a data processor.

Information Collection
We collect the phone number, email address, and message content you provide when subscribing to message services, as well as message history. We may also use cookies to personalize notifications such as trade alerts or market updates.
If you participate in campaigns, surveys, or research, we collect the relevant information you provide. If you contact customer service, we retain your contact details.

Information Use
We use your information to deliver, analyze, maintain, and optimize the message service, including personalized market updates and risk alerts.

Information Sharing
We may share your information with consent or under the following circumstances:
Service providers: third parties who assist in delivering SMS services.
Legal requirements: compliance with laws, regulatory requests, protection of rights, or fulfillment of legal obligations.
We may share anonymized data for analysis or collaboration.

Information Protection
We implement security measures appropriate to the sensitivity of the information, but cannot guarantee 100% security.

Information Retention
We retain information for as long as you use the message service and maintain necessary records as required by Forex regulations, such as communication and service logs.

Choices and Control
You may stop receiving commercial SMS at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

Customer Support
If you experience issues with SMS, please visit https://support.attentivemobile.com/help/ or email support@attentivemobile.com .

Primary Privacy Policy
Subscribing to the message service indicates your agreement with our main Privacy Policy.

Questions & Contact Information

If you wish to access, correct, or delete the personal information we hold about you, or if you have questions or complaints regarding our Privacy Policy, please contact our Privacy Compliance Officer at:
customerservice@happybrands.com
or by mail at:
Happy Brands
[Attn: Privacy Compliance Officer]
6261 Katella Ave Suite 150, Cypress, CA 90630
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